🌿 Albarka Healthy Bites

WhatsApp ordering + Odoo demo — orchestrator

WhatsApp Simulator

Chat as a customer (AR/EN). Drives the same pipeline as the live gateway.

Omnichannel Inbox

Agents watch all 5 numbers in one place — reply, take over from the bot, see Odoo CRM.

Full order pipeline on a kanban — drag To prepare → Ready → Out for delivery → Delivered. Search any order.

Food-prep board: To Cook → In Progress → Ready/To Serve → Completed, with batch prep, timers & reports.

Packing & Delivery

Pack & dispatch ready orders, add tracking, mark delivered. Search any order.

Knowledge Base & FAQ

Curate the answers the AI agent replies with — add FAQs the bot uses to resolve questions automatically, cutting human handoffs.

Team & Notifications

Centralized in Odoo HR — an employee's department routes Admin / CS / Finance alerts to the right people.

Every active Odoo app (Sales, CRM, Inventory, Manufacturing, POS, HR…) — open any one directly.

Flow: WhatsApp → bot/agent → Ziina → paid POS order (same pool as the counter) → kitchen → courier. One catalog, customers & stock shared across WhatsApp, online & POS.